If you're having trouble loading your Eddie Bauer gift card balance, you do a few things you can try. If you have multiple gift cards, double-check which one you use. If you have trouble loading your gift card balance on a particular browser or device, try using a different one. Ensure Eddie Bauer has not deactivated your card. Try entering the correct card number and PIN. Reach out to customer service for help.
You have your Eddie Bauer gift card and want to buy something nice, but try as you might, you can't seem to get your Eddie Bauer gift card balance to load. That's because there is a problem with your gift card balance. Here are the things you can do to fix it.
Ensure using the correct code. If it's a physical card, it will have an expiration date. If it's an e-gift card, ensure you have the correct email address — if it's incorrect, the retailer won't be able to send the code to you.
If your Eddie Bauer gift card balance won't load despite following the step above, try using another browser or device. This can help if there's something wrong with your account settings on your computer or laptop. Use a supported browser and Internet connection when redeeming your gift card online.
Some browsers may not be compatible with the Eddie Bauer system and will prevent you from redeeming your gift card online. Also, ensure you use an active Internet connection to complete your redemption process.
If you think your gift card has expired, check the back of the card for an expiration date. If there is one, it will likely be on the back of the card with other information about the card. If there is no expiration date on the back of your card, it's still possible that your gift card has expired.
Check to see if you have any other gift cards in your wallet that are from different retailers. This can cause them not to accept your card when you're trying to use it in-store or online. If you have multiple gift cards, ensure you use the correct gift card.
Try refreshing the page or restarting your device entirely. You can use this solution if you have a lot of applications running at once or if you have updated the site recently, which may cause problems with loading times or performance issues.
Contact customer service if you've tried those steps and still can't figure out what went wrong. It can help you with any questions about your gift card balance not loading correctly on your account.
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