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Eastessence.com Customer FAQ

Top Answers & How-to Guides

What is Eastessence.com's Phone Number?

The question we are asked most often is about how to talk to Eastessence.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

At Eastessence.com, we prioritize the privacy and security of our customers' personal information. We are committed to protecting the...
Ask any question you have about Eastessence.com customer service, get an answer now.
Contact Eastessence.com customer service

Ordering

How do I place an order?

To place an order on Eastessence.com, simply browse our website and select the items you would like to purchase. Choose the desired...
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Refunds

How do I request a refund?

To request a refund, please reach out to our customer service team with your order number and reason for return. They will provide...
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Subscriptions

How can I subscribe to your newsletter?

To subscribe to our newsletter, simply visit our website and look for the option to sign up for our newsletter. You can usually find...
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Payments

What payment methods are accepted?

At Eastessence.com, we offer a variety of convenient and secure payment options to ensure a seamless shopping experience for our customers....
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Shipping

Do you offer international shipping?

Yes, Eastessence.com offers international shipping to customers worldwide. We understand that our products are sought after by customers...
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How long does shipping take?

At Eastessence.com, we understand the importance of receiving your order promptly. Our shipping time varies depending on the destination...
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Tracking

Can I track my order?

Yes, you can easily track your order on Eastessence.com. Once your order has been shipped, you will receive a confirmation email that...
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Returns

What is your return policy?

Our return policy at Eastessence.com is hassle-free and customer-oriented. We allow returns within 30 days of purchase, provided that...
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Exchanges

Do you offer size exchanges?

Yes, at Eastessence.com, we offer size exchanges to ensure our customers find the perfect fit. We understand that selecting the right...
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Promotions

Are there any discounts or promotions available?

Yes, Eastessence.com offers various discounts and promotions regularly. We understand the value of saving money while shopping for...
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Loyalty

Do you have a loyalty program?

Yes, at Eastessence.com, we are delighted to offer a loyalty program for our valued customers. Our loyalty program is designed to express...
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Privacy

What is your privacy policy?

At Eastessence.com, we prioritize the privacy and security of our customers' personal information. We are committed to protecting the...
Read more

Help me with my Eastessence.com customer service issue

Ask any question you have about Eastessence.com customer service. We will do our best to get you answers right away.
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