How Do I Change the Shipping Address on My Evine Order?

Remember that if you have submitted an incorrect shipping address for an Evine purchase and do not wish to pay additional fees for reshipment, it will be necessary to contact customer service and start the return process.

Sometimes, you may need to change the shipping address on your Evine order. It's easy, and you can do it within minutes.

Evine makes it simple for customers to start shopping online or in-store, check out with ease, and get updates via email about their shipment status, including tracking information while they're at home, work, or anywhere else they have access to their email.

To change the shipping address on your Evine order, please follow these simple steps:

  1. Log in to your account.
  2. Click on "My Account" in the upper right corner of the page.
  3. Select "Order History" from the drop-down menu under My Account.
  4. On Order History, click on three dots next to "ORDER DETAILS" and select "Edit Address."

Still Can't Change Your Shipping Address?

That's a question many people ask themselves after they realize their mistake. Luckily, it isn't too hard to make changes to your order. All you need to do is contact Evine customer service and explain what you would like to change. It's also important that you provide your original order number so they can verify who you are. Once the representative has verified this information, all of the details will be updated for your account.

How Long Will It Take for Changes to Reflect?

Once you have made the necessary changes to your order, it may take up to 24 hours for these updates to reflect in your account. Suppose any other problems prevent this from happening. In that case, an Evine customer service representative will contact you and offer their assistance with resolving any issues.

If I Change My Mind, Can I Return Product?

Yes, you can return an Evine purchase if it does not meet your expectations or needs. You have 30 days from the delivery date to make a return and receive a full refund on any items still in their original condition. The only exception is for products purchased at one of our online marketplaces, such as Amazon.

You can start the return process within your account by clicking on "My Account" in the upper right corner of the Evine website (available on every page). Then click on "Return & Refunds," located under Orders, and select the appropriate reason for making a return. You will then be given information about what to do next, including properly package items for return.

What If I Want to Change My Ship to Address

If you would like to change the shipping address for your Evine purchase after completing your transaction, contact customer service right away. They will help you to make the necessary changes if the item hasn't shipped yet.

Sometimes, the shipping address is the same as your billing address. If it's not, be sure to double-check that your address is correct in the billing and shipping sections. Once you have submitted an order for processing, there may not be any way to change these details without canceling and reordering.

Your next best option will be to contact Evine customer support for help.

Are There Any Fees if My Order Is Sent to the Wrong Address?

If you have submitted your order to the wrong address, there may be additional fees for reshipment. Evine will not pay these charges. So, it's best to take proactive steps before an error occurs. It's important to check your information because Evine will not reimburse any fees that may be incurred due to the submission of incorrect details.

How Can I Avoid Submission of Wrong Details?

To reduce the chances that wrong shipping address submissions occur, it is best if customers double-check their orders before completing them and submitting payment for processing. You can do this by clicking on "My Account" in the upper right corner of any webpage, then click "Orders," followed by your order number, where you will be able to view details, including the shipping address.

Summary

Remember that if you have submitted an incorrect shipping address for an Evine purchase and do not wish to pay additional fees for reshipment, it will be necessary to contact customer service and start the return process.

Keywords

incorrect shipping address for an Evine purchase, how do I change the shipping address on my Evine order?

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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