How Do I Cancel My EVINE Live Order?

In summary, there are several ways to cancel an order on EVINE Live. You can do it via the website, phone, or email. If you are in person, you can also go to one of the company's stores. Just have your order number ready, and the representative will help you cancel it. You need to meet a few requirements to cancel an order, such as placing it within the last 30 days. You also need to have a valid reason for canceling it. Additionally, you may not be able to cancel an order if it has already been shipped.

EVINE Live is a retailer that offers a unique shopping experience through televised shopping broadcasts. As a buyer, you can get anything ranging from jewelry and apparel to home décor and electronics. However, as you would expect with any other online retailer, not all products will meet your expectations. You may need to cancel an order you placed on EVINE Live in some cases. Fortunately, canceling orders on EVINE Live is a relatively simple process. Feel free to reach out to EVINE Live customer service if you have any problems.

Cancel Via EVINE Live Website

The easiest way to cancel an order on EVINE Live is by visiting the website. Once you have logged in:

  1. Click on "My Orders" and find the order you want to cancel.

  2. Click on "Cancel Order" and follow the instructions.

Keep in mind that if your order has already shipped, you may not be able to cancel it.

Cancel Via Phone

You can also cancel your order by calling EVINE Live customer support. The phone number is listed on the company website. When you call, have your order number ready so that the representative can easily find it. Be prepared to answer any questions that they may have about why you are canceling the order.

This method works incredibly well because you can get help from a customer service representative if you have any problems. They can answer any questions that you may have about the cancellation process.

Cancel Via Email

If you would rather cancel your order via email, that is an option as well. Just send an email to EVINE Live customer service and include your order number in the subject line. The email should include a brief explanation of why you canceled the order. Remember that this method may take a little longer because EVINE Live will have to process it manually.

Cancel in Person

EVINE Live does not have many physical branches, so this method may not work well for many people. However, if you are in the area and want to cancel your order in person, you can go to one of the company's stores. Just have your order number ready, and the representative will help you cancel it. You can check the EVINE Live website to find out if they have a store near you.

What are the Requirements for Canceling an Order?

You need to meet a few requirements to cancel an order on EVINE Live. You must have placed the order within the last 30 days in most cases. You also need to have a valid reason for canceling it. Some common reasons include incorrect or missing items, damaged goods, and orders not being delivered.

Additionally, you may not be able to cancel an order if it has already been shipped. If you have any questions about whether or not you can cancel an order, please contact EVINE Live customer service. They will be happy to help.

Can I Return Shipped Orders?

If you have already received your order and decide to return it, that is an option. However, there are specific requirements that you need to meet. The product must be in the same condition as when it was shipped, and you must contact customer service within 30 days of receiving the order. Keep in mind that you may be responsible for shipping costs.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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How do I cancel my EVINE Live order?
Guide to Canceling EVINE Live orders
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