Updated July 10, 2025

ESET, Inc. Customer FAQ

Recent ESET, Inc. Customer Questions

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Product Information

What is ESET and what does it do?

ESET is a cybersecurity firm that offers various security products such as antivirus solutions and tools for businesses. Their...

What operating systems are compatible with ESET products?

ESET products are compatible with various operating systems, including multiple Windows versions, macOS, Linux server...

What is the difference between ESET NOD32 Antivirus and ESET Smart Security?

ESET NOD32 Antivirus specializes in core antivirus protection, effectively targeting various malware types. In contrast, ESET...

What is the difference between ESET Business Solutions and Consumer Solutions?

ESET provides distinct solutions for both businesses and consumers, catering to their respective needs. Business Solutions...

Can I transfer my ESET license to a different computer?

Yes, transferring an ESET license to another computer is possible by deactivating it on the original device and then activating...

Does ESET offer a free trial?

ESET provides free trials for various products, typically lasting around thirty days, allowing users to assess features and...

What is the refund policy for ESET products?

ESET provides a thirty-day money-back guarantee for direct website purchases, allowing customers to request refunds if they are...

How can I manage my ESET license across multiple devices?

To manage an ESET license across multiple devices, users should keep their license key handy and download the ESET software for...

How do I renew my ESET license?

To renew an ESET license, visit the official ESET website and go to the relevant product section. You will find options to...

Can I use ESET on my mobile device?

ESET indeed provides security solutions for mobile devices, specifically its ESET Mobile Security for Android and iOS. It...

Is ESET compatible with Mac operating systems?

ESET provides security solutions like ESET Cyber Security and ESET Cyber Security Pro for Mac operating systems. These products...

How do I uninstall ESET products from my computer?

To remove ESET products from a computer, close open applications first, then access the Control Panel and go to the "Programs"...

How do I install ESET products?

To install ESET products, begin by purchasing the appropriate software and downloading the installer from the ESET website or...

Does ESET provide customer support for technical issues?

ESET offers customer support for technical issues through various means, including online resources, a community forum, and a...

What should I do if I encounter an issue with my ESET product?

When facing issues with an ESET product, first check the knowledge base on their website for articles on common problems....

We look to the ESET, Inc. issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

ESET, Inc. issues reported to GetHuman

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