How Do I Check My Payment History on E.ON?

There are a few different ways to find out about your E.ON payment history records, but calling their helpline is the most efficient way if you have some sort of customer ID or reference number.

Dec 9, 2022

If you are an E.ON customer, you may be wondering how to check your payment history on the site. It is not possible to do this through the website alone, but there are a few different ways to help you find out more about your account and payments. We will go over these options now so that you know exactly what they are.

You can check your payment history with E.ON by signing in to the E.ON website and selecting "View my account." This will take you to a page that displays all of your payments, including when they were made, due date and how much you currently owe. You can also see if any outstanding balance is owed or an excessive amount of credit left over for later use.

You Can Call the Helpline

You will need to have some customer information with you at all times, but it may help if you are able to access your account on E.ON's website as well.

Steps:

  1. Call the phone number for more detailed payment history records.
  2. You want to get information about your account and past payments.
  3. You need some sort of customer ID or reference number with you before you can proceed to go any further.

You can contact the E.ON customer service number from your mobile phone if you have an account set up for this already.

This is a free call, and you will need to be able to provide some sort of customer ID or reference number with them before they can proceed any further as well. However, it may help greatly if you are able to access your account on E.ON's website as well.

Visit Their Offices

They may be able to help with your payment history records, but they will most likely need some sort of customer ID or reference number before you can proceed any further. This is true if you want cashback information as well.

By visiting their offices in person, you may be able to get an idea of your payment history and past records.

If You Have a PayPal Account

You should also check with PayPal if possible because E.ON uses them for various transactions and payments.

If you have a PayPal account, then it might be possible to access your payment history records with them as well. It is best if you contact PayPal directly and ask for this information because they may require some sort of customer ID or reference number before proceeding any further as well.

You Can Get a Printout from the Post Office

You need to have some sort of customer ID or reference number with them before they can give you any information about your account and past payments since this is requested by E.ON as well when you do so in-store. Find out more about what options are available here:

What If I Notice Any Discrepancies?

In the event that you notice any discrepancies in your payment history, it is best to contact E.ON customer support directly so they can take care of this for you as quickly as possible. You should also double-check your meter readings against what has been recorded on their website if there are no other problems present with your account and past payments.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Why does GetHuman Write How-to Guides for E.ON Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like E.ON in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check My Payment History on E.ON? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

E.ON

Asked 3 years ago
Updated 2 years ago
Viewed 2,591,433 times
E.ON
How do I check my payment history on E.ON
checking for payment history at E.ON
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!