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Duracell Customer FAQ

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What is Duracell's Phone Number?

The question we are asked most often is about how to talk to Duracell customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Duracell Customer Questions

Can a Duracell CR123 3v replace a other brand CR123A 3v

Yes, typically a Duracell CR123 3v battery can replace a CR123A 3v battery from another brand as long as the device supports it. The designation "CR123A" is often used by different battery manufacturers for a standard size and voltage lithium battery. The important part is matching the size (CR123) and voltage (3v). Please confirm with your device's user guide or the manufacturer to ensure compatibility before replacing any batteries.
Asked Mar 13, 2024 10:30 PM

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Battery Types and Use

What type of batteries does Duracell produce?

Duracell creates a diverse array of batteries, including popular alkaline options for everyday items, lithium batteries for...
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Are Duracell batteries rechargeable?

Duracell offers a selection of rechargeable batteries, specifically NiMH types, that can be reused multiple times, making them...
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What is the difference between alkaline and rechargeable batteries?

Alkaline and rechargeable batteries differ mainly in their type, usage, and performance. Alkaline batteries are single-use,...
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What devices are best suited for Duracell rechargeable batteries?

Duracell rechargeable batteries are ideal for both high-drain devices like cameras and game controllers as well as everyday...
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What is the difference between Duracell's different product lines?

Duracell distinguishes its product lines by offering alkaline batteries for everyday use, rechargeable NiMH batteries,...
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Battery Performance and Lifespan

How long do Duracell batteries last?

The lifespan of Duracell batteries varies based on their type, usage, and environment. Alkaline batteries can last years in...
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How long do Duracell batteries last?

The lifespan of Duracell batteries varies based on their type, usage, and environment. Alkaline batteries can last years in...
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How can I tell if my Duracell battery is low on power?

To determine if a Duracell battery is running low, users can look for device indicators, observe performance drops, or utilize...
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How does temperature affect Duracell battery performance?

Temperature significantly impacts the performance of Duracell batteries, with optimal functioning typically between five and...
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Do Duracell batteries come with any special technology for longevity?

Duracell batteries feature technologies like Duralock Power Preserve to retain charge for up to ten years in storage. They also...
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Purchasing and Availability

Where can I purchase Duracell batteries?

Duracell batteries can be found in numerous physical and online locations, including major retailers, supermarkets, pharmacies,...
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Where can I find Duracell battery coupons or deals?

Duracell provides various opportunities for discounts and coupons through their official website, local retailers, and coupon...
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Battery Recycling and Compatibility

Can Duracell batteries be recycled?

Duracell supports sustainability through responsible battery disposal and recycling. While many alkaline batteries can often go...
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Are Duracell batteries waterproof or resistant?

Duracell batteries are built for durability but are not fully waterproof. They can resist moisture and minor spills but should...
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Does Duracell offer products for specific electronics, like cameras or remote controls?

Duracell provides a variety of batteries tailored for specific electronics such as cameras and remote controls. Their offerings...
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Are there any compatibility issues I should be aware of?

When using Duracell batteries, it is crucial to check that you have the correct battery size for your device and consider its...
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Battery Safety and Precautions

Do Duracell batteries contain mercury?

Duracell has largely eliminated mercury from its alkaline batteries, including AA and AAA types, as part of its commitment to...
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Can Duracell batteries be used in extreme temperatures?

Duracell batteries function best within a range of 0 to 130 degrees Fahrenheit. Extreme temperatures can hinder performance and...
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What safety precautions should I take when using batteries?

When using batteries, it is crucial to use the correct type, avoid metal objects to prevent short circuits, store in a cool,...
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What should I do if my Duracell battery leaks?

If a Duracell battery leaks, remove it carefully from the device, avoiding skin contact. Clean the area with a mild vinegar...
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Duracell issues reported to GetHuman
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