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Dress Barn Customer FAQ

Top Answers & How-to Guides

What is Dress Barn's Phone Number?

The question we are asked most often is about how to talk to Dress Barn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Dress Barn customer service, get an answer now.

Recent Dress Barn Customer Questions

I returned Mademoiselle Lace Cocktail Dress from order 1676667. I want to know how to go about using credit and how much.

Once your return has been processed and approved, you will receive credit in the form of a gift card, which will be emailed to you. The amount will be equivalent to the price of the returned item, less any applicable fees or deductions. You can redeem this gift card when purchasing from Dress Barn either online or in-store. During the checkout process, there will be an option to enter your gift card code. Enter the code and the amount will be deducted from your total. Please ensure you enter the code accurately.
Asked Mar 1, 2024 9:55 PM

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Order Tracking and Returns

How can I track my order?

To track an order from Dress Barn, customers should visit the website and go to the order tracking section, entering necessary...

What is Dress Barn's return policy?

Dress Barn offers a customer-friendly return policy, allowing unworn and unwashed items to be returned within 30 days of...

Can I return items bought online in-store?

Dress Barn typically permits customers to return online purchases at physical stores, which adds convenience for those...

How long does it take to process a return?

Return processing at Dress Barn generally takes up to fourteen business days after the returned item arrives at the return...

What do I do if I received the wrong item?

If the wrong item is received from Dress Barn, verify the order confirmation first. Keep all packaging and receipts for future...

Shipping and Payment

What payment methods does Dress Barn accept?

Dress Barn accepts various payment options for customer convenience, including major credit cards, debit cards with Visa or...

Does Dress Barn offer free shipping?

Dress Barn does offer free shipping during certain promotions or with minimum purchases, but details can change. It is...

Do you offer international shipping?

Dress Barn mainly focuses on U.S. services and may not typically provide international shipping. Customers outside the U.S. are...

Promotions and Loyalty

Can I use multiple promo codes on a single order?

Dress Barn typically allows only one promotional code per order to ensure a straightforward checkout process. Shoppers can...

Does Dress Barn offer a loyalty program for frequent shoppers?

Dress Barn has a loyalty program that rewards frequent shoppers with exclusive discounts, special offers, and points for...

Can I sign up for email notifications for new arrivals?

Dress Barn allows customers to sign up for email alerts about new arrivals. This ensures timely updates on styles and...

Store Locations

What is the difference between Dress Barn and Dress Barn Woman?

Dress Barn and Dress Barn Woman cater to different audiences within the same brand. Dress Barn offers a variety of fashionable...

How do I find a Dress Barn store near me?

To locate a Dress Barn store near you, visiting the Dress Barn website is recommended, as it features a store locator tool that...

Gift Cards and Credit

Can I apply for a Dress Barn credit card?

Dress Barn does indeed have a credit card that customers can apply for, offering perks like discounts and special offers....

Are gift cards available for purchase at Dress Barn?

Dress Barn does sell gift cards, which are great for giving recipients the freedom to choose their styles. These cards can be...

Size and Care Information

What is Dress Barn's size guide?

Dress Barn provides a detailed size guide that helps customers choose the right size for dresses, tops, pants, and outerwear....

What are the care instructions for Dress Barn clothing?

Dress Barn clothing care varies by fabric, so referring to the care label on each item is important. Generally, machine wash in...
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Dress Barn issues reported to GetHuman
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