Updated August 27, 2025

Dotster Customer FAQ

Recent Dotster Customer Questions

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Domain Management

How do I update my DNS settings?

To update DNS settings with Dotster, log into your account, go to the domain management section, and select the domain you want...

How do I renew my domain registration?

To renew a domain registration with Dotster, log into your account on their website, select the domain to renew, choose the...

What is the domain transfer authorization code?

The domain transfer authorization code, also known as authorization, EPP, or transfer code, is a unique string needed to move a...

What is the process for transferring a domain to Dotster?

The domain transfer to Dotster involves several steps including verifying eligibility, obtaining an authorization code from the...

How do I manage my domain using your control panel?

To manage a domain with Dotster, log into your account and access the "Domain Management" section, where you can view and...

How can I update my billing information?

To modify billing info on Dotster, users should log in to their account, access the billing section, and update their payment...

What are the available payment methods?

Dotster accepts various payment methods, including major credit cards and PayPal, with options differing by service and...

What is your refund policy?

Dotster's refund policy varies by product; typically, there is a thirty-day money-back guarantee for domain registrations and...

Can I host my website on Dotster's servers?

Dotster does offer web hosting services suitable for both individuals and businesses, with various plans like shared hosting,...

Do you provide email hosting services?

Dotster provides email hosting services as part of its web hosting offerings, allowing users to create customized email...

Can I upgrade my hosting plan?

Yes, Dotster allows users to upgrade their hosting plans to improve website performance. Upgrades can offer more storage,...

What are the benefits of using Dotster's web hosting?

Dotster provides various web hosting plans suitable for different needs, along with a user-friendly control panel for...

Can I set up email forwarding with my domain?

Yes, Dotster offers email forwarding for domains, enabling users to create custom email addresses that redirect messages to...

What is the domain privacy service offered by Dotster?

Dotster's domain privacy service safeguards the personal details of domain registrants by substituting their contact...

What resources are available to help me build my website?

Dotster offers a variety of resources for website construction, including an easy-to-use website builder with customizable...

We look to the Dotster issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Dotster issues reported to GetHuman

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