Dotster Customer Service Issues

I registered a domain, ANYCUBSCAM.COM. After you charged my card, it informed me that my account did not exist when I tried to log in. Moreover, when I attempted to call your listed phone number, it indicated that the phone number was no longer valid. Lastly, when I tried to recover my account info, it stated that not only is my email invalid, but the domain I just paid for is also considered an invalid domain login. I am currently on the phone with Chase bank trying to reverse the charge and have asked Chase bank to blacklist your company as a scam artist to prevent future transactions. How ironic that in trying to create a website to expose another company's scam, I end up being scammed myself. Please address this immediately.

I am very disappointed with my experience with Dotster. As a loyal customer for over 5 years, I have faced continuous difficulties. Today, I received a payment notification for a website, totoslegacy.com, that I do not own. After spending almost an hour on the phone with no resolution, I attempted to navigate Dotster's website to fix the issue myself without success. During my visit, I discovered several active websites that I no longer need and attempted to place them on manual payment since I couldn't find a simple way to cancel them. Just to clarify, the only website I wish to keep is crystalblueent.com. Although I tried to contact Dotster by phone at [redacted] and [redacted] (Cell), it seems they no longer offer phone support.

Dear Dotster Team, I have been attempting to reach out to you regarding the Crystal Blue website without success. I am Jim Dooley, Owner and President of Crystal Blue Enterprises. Unfortunately, my former manager, Grant Loyd, who set up the Dotster account, passed away. I do not have his personal information, but I can provide his previous details on file: Company Name: Grant Loyd Name: Grant Loyd Address: [redacted] State Road C, Buffalo, MO [redacted], US Phone Number: +1.[redacted] Email Address: [redacted] For communication: My email: [redacted] Company Phone: [redacted] My Cell Phone: [redacted] Company Address: Crystal Blue Enterprises 2600A E. Seltice Way; #[redacted] Post Falls, Idaho [redacted] Crystal Blue Enterprises, Inc. is a Wyoming Corporation with the following details: Filing ID: 2[redacted]53 Type: Profit Corporation - Domestic Status: Active Term of Duration: Perpetual As I have not been able to establish contact with Dotster, I kindly request prompt assistance from your team. Thank you.