Dog.com Customer FAQ

If the item you received is damaged or defective, please contact our customer service team as soon as possible. Provide details regarding...

Our return policy at Dog.com allows you to make returns within 30 days of purchase. We want to ensure your complete satisfaction with...

At Dog.com, we strive to meet all of your canine-related needs by offering a wide range of high-quality products. Whether you're looking...

Yes, Dog.com is proud to offer a wide range of high-quality dog food options to cater to the dietary needs and preferences of your...

No, Dog.com currently does not offer international shipping. We only provide shipping services within the United States. Our priority...

Our shipping times vary depending on the destination and the shipping method chosen at checkout. For orders within the United States, International shipping times can vary greatly, depending on the destination country and customs clearance procedures. Generally, international shipping can take anywhere from 7-21 business days. Please keep in mind that these timelines are approximate and subject to potential delays beyond our control. To ensure a smooth shopping experience, we provide tracking information for all orders. This allows customers to monitor their package's progress and estimated delivery date....

Yes, you can track your order on Dog.com. Once your order is placed and processed, you will receive a confirmation email with a tracking...

At Dog.com, we offer a convenient and secure payment experience for our valued customers. To ensure a seamless shopping experience,...

Yes, Dog.com offers various discounts and promotions to provide value to their customers. Keep an eye out for ongoing sales and clearance...

Yes, you can cancel or change your order after it has been placed, but please note that we process orders quickly to ensure prompt...

Yes, we offer professional grooming services for dogs at Dog.com. Our experienced groomers are dedicated to providing the highest level...