What is your return policy?

Our return policy at Dog.com allows you to make returns within 30 days of purchase. We want to ensure your complete satisfaction with our products, so if you are not happy with your purchase for any reason, simply contact our customer service team to initiate the return process. Please note that items must be in their original, unused condition with all packaging and tags intact to be eligible for a refund. Some items, such as personalized or perishable products, may not be eligible for return. Additionally, certain restrictions may apply to oversized or special-order items. Returns may be subject to a restocking fee, and return shipping costs are the responsibility of the customer. Please refer to our full return policy for more details.