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How can I verify the identity of the signer?

Asked 5 months ago
DocuSign offers several methods for verifying the identity of signers to enhance security during the signing process. One of the common verification methods is through the use of access codes. This involves sending a unique code to the signer via a designated communication channel, such as email or SMS. The signer must enter this code to access and sign the document. Another method is the use of knowledge-based authentication. This requires the signer to answer questions based on their personal information, which is typically known only to them. This adds an additional layer of security to ensure that the correct individual is signing the document. In some cases, DocuSign also allows for in-person signing, where the signer can physically provide identification to verify their identity. Advanced options include biometric verification or integrating with third-party identity verification services for added security. Each of these options can be customized according to the specific needs of the organization and the sensitivity of the documents being signed. For more detailed guidance, interested users are encouraged to visit the relevant section on DocuSign's official website where they can explore additional resources and recommendations.
Answered Jul 6th 2025

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