1. All Companies › 
  2. Diamond Resorts and Hotels Customer Service › 
  3. FAQ
Updated

Diamond Resorts and Hotels Customer FAQ

Top Answers & How-to Guides

What is Diamond Resorts and Hotels's Phone Number?

The question we are asked most often is about how to talk to Diamond Resorts and Hotels customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the minimum age requirement to stay at Diamond Resorts?

The minimum age requirement to stay at Diamond Resorts is 21 years old. Guests must be at least 21 years of age or older to check-in...
Ask any question you have about Diamond Resorts and Hotels customer service, get an answer now.
Contact Diamond Resorts and Hotels customer service

Cancellation Policies

What are the cancellation policies for Diamond Resorts bookings?

Diamond Resorts has a flexible and customer-friendly cancellation policy in place for bookings. If you need to cancel your reservation,...
Read more

Reservation Transfers

Can I transfer my Diamond Resorts reservation to another person?

Yes, you can transfer your Diamond Resorts reservation to another person. To do so, you need to contact the Diamond Resorts customer...
Read more

Amenities Included

What amenities are included in my stay at Diamond Resorts?

Your stay at Diamond Resorts offers an array of amenities designed for your utmost comfort and convenience. We ensure a remarkable...
Read more

Pet Policies

Are pets allowed at Diamond Resorts properties?

Yes, pets are allowed at Diamond Resorts properties. We understand that pets are part of your family and we want you to be able to...
Read more

Membership Benefits

What are the benefits of being a Diamond Resorts member?

Being a Diamond Resorts member comes with a plethora of benefits. First and foremost, members have access to an extensive network of...
Read more

Exchange Locations

Can I exchange my Diamond Resorts stay for another location?

Yes, Diamond Resorts offers an exchange program through their affiliation with Interval International. This allows you to exchange...
Read more

Check-in/Check-out Times

What are the check-in and check-out times at Diamond Resorts?

The check-in time at Diamond Resorts is typically after 4:00 PM, while the check-out time is usually before 10:00 AM. These times may...
Read more

Fees and Charges

Are there any additional fees or charges at Diamond Resorts?

Yes, there may be additional fees and charges at Diamond Resorts. These fees can vary depending on the specific resort and the services...
Read more

Guest Discounts

Do Diamond Resorts offer any discounts for frequent guests?

Yes, Diamond Resorts values and appreciates the loyalty of its frequent guests. As a thank you, we offer exclusive discounts and benefits...
Read more

Age Requirement

What is the minimum age requirement to stay at Diamond Resorts?

The minimum age requirement to stay at Diamond Resorts is 21 years old. Guests must be at least 21 years of age or older to check-in...
Read more

Help me with my Diamond Resorts and Hotels customer service issue

Ask any question you have about Diamond Resorts and Hotels customer service. We will do our best to get you answers right away.
We look to the Diamond Resorts and Hotels issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Diamond Resorts and Hotels issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!