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Dean & Deluca Customer FAQ

Top Answers & How-to Guides

What is Dean & Deluca's Phone Number?

The question we are asked most often is about how to talk to Dean & Deluca customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Dean & Deluca Customer Questions

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Order Tracking

How do I track my order?

To track an order, customers can log into their Dean & Deluca account to access the "Order History" section for details....
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Can I change or cancel my order?

Changes or cancellations of orders with Dean & Deluca largely depend on the company's policies and timing. Modifications may be...
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Can I place a bulk order?

Dean & Deluca does accommodate bulk orders, particularly for catering and events, offering various gourmet items. Availability...
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Returns and Exchanges

What is the return policy?

Dean & Deluca offers a customer-friendly return policy allowing returns or exchanges within a certain timeframe if unsatisfied....
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What is your privacy policy?

While specific details of Dean & Deluca's privacy policy cannot be provided, it is known that they likely safeguard customer...
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Shipping and Delivery

Do you offer international shipping?

Dean & Deluca provides international shipping on select products, but availability can differ by item and location. Certain...
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What payment methods do you accept?

Dean & Deluca generally accepts various payment methods including major credit and debit cards, as well as mobile wallets like...
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Payments and Discounts

Are gift cards available?

Dean & Deluca provides gift cards that can be bought from their website, allowing customers to give the gift of gourmet...
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Do you offer any discounts or promotions?

Dean & Deluca frequently has various promotions and discounts that vary with seasons, holidays, or events. Checking their...
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Do you have a loyalty program?

Dean & Deluca currently does not have a formal loyalty program. However, customers can enjoy special promotions and seasonal...
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Product Information

What is the shelf life of your products?

Shelf life at Dean & Deluca is variable; perishables need to be eaten within days, while dry goods can last from months to...
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What is your allergen policy?

Dean & Deluca takes allergens seriously and provides clear ingredient information to help customers with food allergies. Staff...
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