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Dealerdirectparts.com Customer FAQ

Top Answers & How-to Guides

What is Dealerdirectparts.com's Phone Number?

The question we are asked most often is about how to talk to Dealerdirectparts.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I track the status of my order?

Yes, you can easily track the status of your order on Dealerdirectparts.com. Once your order has been placed and processed, you will...
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About

What is Dealerdirectparts.com?

Dealerdirectparts.com is an online platform that specializes in providing customers with genuine, high-quality automotive parts directly...
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Products

Do you sell genuine OEM parts?

Yes, at Dealerdirectparts.com, we pride ourselves on offering only genuine OEM parts. We understand the importance of authentic components...
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What types of vehicles do you have parts for?

At Dealerdirectparts.com, we offer a wide range of parts for various vehicle types. Whether you own a car, truck, SUV, or van, we have...
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Payment

What payment methods do you accept?

At Dealerdirectparts.com, we offer a variety of convenient payment methods to ensure a hassle-free shopping experience. We accept all...
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Returns

Can I return or exchange a part if I change my mind?

Yes, you can return or exchange a part if you have changed your mind. At Dealerdirectparts.com, we want to ensure your satisfaction...
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Shipping

How long will it take to receive my order?

We strive to ensure a prompt delivery of your order at Dealerdirectparts.com. The exact time it takes to receive your order may vary...
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Do you offer international shipping?

Yes, Dealerdirectparts.com offers international shipping. We understand that our products are sought after by customers worldwide,...
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Quality Control

What if the part I received is damaged or defective?

If you receive a damaged or defective part from Dealerdirectparts.com, we apologize for the inconvenience and will make it right. Please...
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Do you provide any warranties for the parts?

Yes, at Dealerdirectparts.com, we provide warranties for all our parts. We understand the importance of customer satisfaction and stand...
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Order Tracking

Can I track the status of my order?

Yes, you can easily track the status of your order on Dealerdirectparts.com. Once your order has been placed and processed, you will...
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Help me with my Dealerdirectparts.com customer service issue

Ask any question you have about Dealerdirectparts.com customer service. We will do our best to get you answers right away.
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