How Do I Reset My Crypto.com Password?

When passwords are lost, forgotten or simply need to be updated, it's important to know how to reset them. You can change your existing password on Crypto.com in the security settings by logging into your account. If you have lost or forgotten your password, you can request a reset link sent to your registered email to update your password.

Dec 9, 2022

Password security is important on all account, especially financial accounts. You want to make sure your password on your Crypto.com account is secure, but you may find that it has been compromised or you simply forget what your password is. It is also best practice to routinely change your passwords to help prevent your accounts from being hacked. How do you reset your Crypto.com password? You can learn more about Crypto.com passwords and account security from customer support here, and below are steps you can take to reset your login credentials.

Updating Your Password

If your password has not been compromised or forgotten, and you are simply updating it, you can follow the steps below.

  1. Open Crypto.com on your computer.
  2. Log into your account.
  3. Select "Settings," and then choose "Security."
  4. Go to "Account Password and 2FA" and choose "Change Password."
  5. Click continue after reading the prompt reminding you the new password will apply to any sub-accounts attached to the master account.
  6. Enter the current password, the new password and the 2FA code.
  7. Confirm and complete the change. When you change your password, you will automatically be logged out of any other devices to protect your account.

Password Reset Using Exchange App

If you are using the Exchange App to log into your Crypto.com account and need to reset your password, follow the steps listed here.

  1. Open the Exchange App on your phone or tablet.
  2. Go to "Home."
  3. Select "Settings."
  4. Choose "Security."
  5. Under "General" select "Change password."
  6. Enter the current password, new password and your 2FA code.
  7. Review information and confirm change.

Resetting a Forgotten Password

If you are having difficulty logging in because you've forgotten your password, you can reset it by following the process outlined below.

  1. Open Crypto.com on your device.
  2. From the login screen, select "Forgot your password?"
  3. Type in the email address you registered with your Crypto.com account.
  4. Open your inbox and locate the email from Crypto.com.
  5. Tap on the link provided in the reset email.
  6. Enter the new password and hit "Change my password."
  7. You can now log into your account using your new password.

Resetting your password secures your account and helps you regain access to your Crypto.com data and assets. For more information on password security, contact Crypto.com customer support here.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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