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Crunchyroll App Customer FAQ

Top Answers & How-to Guides

How do I Contact Crunchyroll App Customer Service?

The question we are asked most often is about how to talk to Crunchyroll App customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Crunchyroll App customer service, get an answer now.

Recent Crunchyroll App Customer Questions

Crunchyroll won't open on switch

We're sorry to hear you're having difficulties. Ensure your Nintendo Switch is updated to the latest system version. Try to relaunch the app after closing it completely. If that doesn't work, uninstalling and reinstalling the Crunchyroll app might help. Additionally, check your internet connection to make sure it's steady and strong enough to support streaming. If none of these suggestions help, there might be a temporary issue with the service itself.
Asked Apr 8, 2024 3:03 PM

I can’t subscribe to the premium version

If you are experiencing difficulties subscribing to the premium version of Crunchyroll, it might be due to several reasons. Ensure your payment method is accurate and up-to-date with no issues from your bank. Check if your internet connection is stable. Also, ensure the version of your Crunchyroll app is the latest by checking the app store for updates. If you have done all these and still can't subscribe, try uninstalling and reinstalling the app. You can also try subscribing via the Crunchyroll website instead of the app.
Asked Apr 7, 2024 4:26 AM

Come faccio a disdire l'abbonamento?

Puoi annullare il tuo abbonamento Crunchyroll seguendo questi passaggi: 1. Vai al sito web Crunchyroll e accedi al tuo account. 2. Fai clic sull'icona del tuo profilo nell'angolo in alto a destra. 3. Seleziona "Impostazioni account" dal menu a tendina. 4. Sul lato sinistro, clicca su “Premium Membership Status”. 5. Infine, clicca sull'opzione "Cancel Membership" e segui le istruzioni per completare l'annullamento. Ricorda che cancellare l'abbonamento ti impedirà di fruire dei benefici riservati ai membri premium una volta terminato il tuo periodo di fatturazione corrente.
Asked Mar 19, 2024 11:30 AM

Cannot register when I enter my email address it tells me to reenter a valid email address

It sounds like an error is occurring when you're trying to register. Please double-check if you've entered your email address correctly without any spaces or special characters (...@yahoo.com, not ...@ yahoo. com). If you're doing this on a mobile device, auto-correct can sometimes interfere. If you're confident that the email address is correct and you're still having issues, try clearing your browser cache or using a different browser entirely. If issue still persists, it could be a problem with the Crunchyroll App. Try deleting and reinstalling the App.
Asked Mar 3, 2024 6:03 AM

Help me with my Crunchyroll App customer service issue

We look to the Crunchyroll App issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Crunchyroll App issues reported to GetHuman
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