Crunchyroll App Customer Service Issues

I am Larry Riedmaier. On December 17, [redacted], my credit card was charged $8.53 by your company without having an account with you. This recurrent unauthorized charge has happened before. After contacting you last month, you assured me it wouldn't recur and processed refunds for previous payments. This is unacceptable and amounts to fraudulent activity. Kindly confirm resolution by contacting me at [redacted] or via email and refund the $8.53 to my credit card.

I am Dr. Charles S. Ruark, Jr. I do not have a Crunchyroll streaming account and have never interacted with your company. Unauthorized charges totaling $5.99 have been appearing on my Discover Credit Card statement since October [redacted], leading to the closure of my Discover account and payment of the outstanding balance. I am currently under investigation by Discover. If you claim I have an account, please provide evidence and I am willing to cooperate by providing any necessary information. Kindly respond to this email to confirm if an account exists under my name. Thank you.

When I set up my account, I mistakenly entered an extra letter in my email address. I have attempted to resolve this issue multiple times to enable playing on my other devices while traveling. My ID is Nanerbananaer, and the email listed is [redacted], which is incorrect. I erroneously added an extra "h" in the middle. The correct email should be [redacted] I keep receiving a message stating my email cannot be verified. If this is not rectified, I will unfortunately have to cancel my account, which I really do not want to do. I have been unable to find a phone number for assistance, so I am in a frustrating loop until this issue is resolved. Can someone please reach out to me to help resolve this matter?