Updated July 31, 2025

CruisesOnly Customer FAQ

Recent CruisesOnly Customer Questions

Help me with my CruisesOnly customer service issue

Cruise Offerings

What types of cruises does CruisesOnly offer?

CruisesOnly provides various cruise types, including ocean, river, and specialty cruises. Ocean cruises are on large ships with...

What amenities are available on the cruise ship?

Cruise ship amenities can vary widely by cruise line and vessel but generally include diverse dining options, swimming pools,...

Are there any special discounts or promotions?

CruisesOnly regularly provides various discounts and promotions that change by season and cruise line, including savings on...

Can I book shore excursions through CruisesOnly?

CruisesOnly offers various cruise deals but does not book shore excursions directly. These can typically be arranged through...

Can I book a cruise online?

Yes, cruises can be booked online via CruisesOnly, which features an easy-to-navigate website for searching by destination,...

Can I make changes to my booking?

Yes, modifications to bookings with CruisesOnly are often possible, but policies differ based on fare type, cruise line, and...

What is the cancellation policy?

CruisesOnly's cancellation policies vary by cruise line and fare type, with many offering flexible options for refunds if...

What types of payment does CruisesOnly accept?

CruisesOnly generally accepts various payment methods, including major credit cards like Visa, MasterCard, American Express,...

What is included in the cost of the cruise?

The price of a cruise generally covers the cabin, most meals, entertainment, and basic onboard activities. However, extras like...

Are there any additional fees or charges?

When booking through CruisesOnly, be mindful that additional fees can arise beyond the base fare, including gratuities,...

What is the luggage policy?

CruisesOnly highlights that luggage policies vary significantly by cruise line, including limits on the number of bags, weight...

Are there any age restrictions for passengers?

CruisesOnly does not set specific age limits for passengers; however, individual cruise lines may have their own guidelines....

Do I need a passport to go on a cruise?

Whether a passport is required for a cruise depends on the itinerary and the cruise line's rules. While a passport is not...

Can I travel with pets on CruisesOnly bookings?

CruisesOnly typically does not permit pets on cruises booked through their service since most cruise lines have strict pet...

What should I do if I have special dietary needs?

When planning a cruise with special dietary needs, it is essential to state these requirements during booking with CruisesOnly....

How do I prepare for embarkation?

Preparing for embarkation on a cruise involves checking cruise line requirements, organizing essential documents, thoughtfully...

Is travel insurance available through CruisesOnly?

CruisesOnly provides various services, including the purchase of travel insurance for cruises. This insurance is beneficial for...

We look to the CruisesOnly issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

CruisesOnly issues reported to GetHuman

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