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Crayola Customer FAQ

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What is Crayola's Phone Number?

The question we are asked most often is about how to talk to Crayola customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

What are the recommended age ranges for Crayola products?

Crayola offers products for various age groups, from toddler-friendly items for ages 1 to 3, to advanced supplies for ages 6...
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What is the best way to store Crayola markers?

To keep Crayola markers in good condition, they should be stored horizontally or vertically with tips up, always capped, and in...
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Do you offer any specialty or limited edition Crayola products?

Crayola frequently introduces specialty and limited edition products, including unique sets themed around seasons or...
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What are the different types of Crayola crayons available?

Crayola offers several crayon types to fit various preferences, including classic crayons in multiple counts, washable crayons...
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Product Safety

Are Crayola products non-toxic?

Crayola prioritizes product safety and ensures that their items, such as crayons and paints, are non-toxic and safe for young...
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Are Crayola products made with sustainable materials?

Crayola is dedicated to sustainability, producing items like crayons and markers from eco-friendly materials. They also offer a...
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Are Crayola products tested on animals?

Crayola emphasizes the safety and quality of its products and does not conduct animal testing. The company's protocols ensure...
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Are Crayola products safe for children under three?

Crayola ensures safety for products aimed at children under three and adheres to strict standards. While many items are...
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Product Usage

Can Crayola crayons be used on different surfaces?

Crayola crayons are mainly intended for paper and cardboard, but can also be used on other surfaces like wood or fabric....
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Do Crayola markers wash off from skin easily?

Crayola's washable markers are generally easy to remove from skin with soap and water, though testing a small area first is...
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Can Crayola crayons be melted and used for craft projects?

Crayola crayons can be melted for various craft projects, allowing for vibrant colors and textures. It is best to remove...
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Can I use Crayola products for professional art projects?

Crayola products, while mainly aimed at children, can be creatively used by artists in professional projects. Their vibrant...
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Eco-Friendliness

Can Crayola markers be recycled?

Crayola markers are generally not suitable for standard recycling due to their mixed materials. However, Crayola's ColorCycle...
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What is the process for requesting a donation or sponsorship from Crayola?

To seek a donation or sponsorship from Crayola, one usually starts by checking their official website, which offers guidelines...
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