What is the return policy for furniture?

Crate & Barrel has a specific return policy for furniture that is designed to provide customers with flexibility while ensuring they are satisfied with their purchases. Generally, customers can return most furniture items within ninety days of the original purchase date. To qualify for a full refund, the furniture must be in its original condition and packaging, and it should include all accessories and parts. Crate & Barrel allows returns through various channels, such as in-store returns, which can be more convenient for customers who are close to a location. In some cases, it may also offer an option for pickup, particularly for larger items. It is important to keep in mind that certain custom or special order items may have different return guidelines. While items returned within the allowed timeframe generally qualify for a refund, there may be instances in which restocking fees apply, especially for items that do not meet the return conditions. To ensure clarity on this matter, customers are encouraged to review the detailed return policy available on the Crate & Barrel website. It is always beneficial to stay informed on current policies, as they can change. For further inquiries or intricacies regarding returns, customers should refer to the customer service section on the Crate & Barrel website for comprehensive guidance.