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Craftmade International, Inc. Customer FAQ

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What is Craftmade International, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Craftmade International, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Craftmade International, Inc. Customer Questions

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Ordering and Tracking

How do I find a dealer or retailer near me?

To locate a dealer or retailer for Craftmade products, visiting the Craftmade website is advisable. It usually has a dealer...
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How can I track my order?

To track an order with Craftmade International, Inc., customers should visit their website's tracking section and use the order...
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Can I purchase Craftmade products online?

Yes, Craftmade products can be purchased online from various authorized retailers and e-commerce sites. Shoppers should confirm...
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Product Information

What is Craftmade International, Inc. known for?

Craftmade International, Inc. is known for manufacturing and distributing a variety of home products, especially high-quality...
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Where are Craftmade products manufactured?

Craftmade products are primarily produced overseas in various regions that specialize in manufacturing processes like lighting...
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Do Craftmade products meet any industry standards or certifications?

Craftmade International, Inc. ensures its products meet safety and quality standards, including UL certification for electrical...
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What types of products does Craftmade International, Inc. offer?

Craftmade International, Inc. specializes in a wide array of home products, featuring lighting solutions like chandeliers and...
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Customer Support

What is the warranty on Craftmade products?

Craftmade International, Inc. offers various limited warranties on their products, lasting from one year to a lifetime,...
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What is Craftmade International, Inc.'s return policy?

Craftmade International, Inc. typically allows returns within about thirty days for most products, with conditions that items...
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What type of customer support is provided for Craftmade products?

Craftmade International, Inc. offers various types of customer support, including online resources like product manuals and...
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How can I get replacement parts for my Craftmade product?

To obtain replacement parts for a Craftmade product, first identify the product model, often found on a label. Replacement...
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Product Care

Are there customization options available for Craftmade products?

Craftmade International, Inc. provides a variety of customization options for its products, including ceiling fans and light...
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What are the care and maintenance tips for Craftmade items?

Craftmade products require regular care for durability and performance. Dust with a soft cloth and clean glass parts gently...
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How can I find installation guides for Craftmade products?

To locate installation guides for Craftmade products, visiting the official Craftmade website is advisable. Here, you can find...
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Promotions and Discounts

Are there any promotions or discounts available for Craftmade products?

Craftmade International, Inc. frequently has promotions and discounts that can change with seasons or special events. Customers...
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Are there any ongoing promotions for Craftmade products?

Craftmade International, Inc. often has promotions on lighting, fans, and décor that change with seasons or events. Checking...
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Craftmade International, Inc. issues reported to GetHuman
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