Costumehub.com Customer FAQ

To place an order on Costumehub.com, simply browse our website and add the desired items to your shopping cart. Once you have selected...

Yes, you can cancel or change your order after it has been placed on Costumehub.com, but the availability to do so depends on the stage...

If you receive a damaged or incorrect item, please contact our customer service team within a reasonable timeframe to report the issue....

Our return policy at Costumehub.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, To initiate a return, simply contact our customer service team with your order details and reason for return. Once approved, we will provide you with a return shipping label. Items must be returned in their original condition, unworn and with all tags attached. Please note that certain items, such as undergarments, cosmetics, and personalized costumes, are non-returnable for hygiene and safety reasons. Additionally, any items marked as final sale or purchased during promotional periods may not be eligible for return. Our goal is to make the return process as convenient as possible for our customers. For more information on our return policy, please visit our website or contact our dedicated customer service team....

Yes, there are some items that cannot be returned to Costumehub.com. We do not accept returns for intimate apparel such as underwear,...

At Costumehub.com, we offer a variety of secure and convenient payment options for your convenience. Currently, we accept major credit...

At Costumehub.com, we strive to ensure speedy and reliable delivery for all our customers. The delivery time for your order will depend...

Yes, we offer international shipping to customers worldwide. At Costumehub.com, we understand that our customers come from all corners...

Yes, you can track your order on Costumehub.com. Once your order has been shipped, you will receive a confirmation email with a tracking...

Yes, the costumes offered on Costumehub.com are designed to be true to size. We understand that finding the right fit is crucial for...

Yes, at Costumehub.com, we offer various discounts and promotions to enhance your shopping experience. We strive to provide great value...

If the costume you desire is out of stock on Costumehub.com, we apologize for the inconvenience. However, we have various options available...