What should I do if I receive a damaged or incorrect item?
Asked a year ago
If you receive a damaged or incorrect item, please contact our customer service team within a reasonable timeframe to report the issue. This can typically be done by email or phone. Provide details about the problem, and we will work to resolve the issue by either sending a replacement item or offering a refund. We value your satisfaction and will do our best to ensure that you receive the correct and undamaged item as quickly as possible.
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