What is your return policy?

Our return policy at Costumehub.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. To initiate a return, simply contact our customer service team with your order details and reason for return. Once approved, we will provide you with a return shipping label. Items must be returned in their original condition, unworn and with all tags attached. Please note that certain items, such as undergarments, cosmetics, and personalized costumes, are non-returnable for hygiene and safety reasons. Additionally, any items marked as final sale or purchased during promotional periods may not be eligible for return. Our goal is to make the return process as convenient as possible for our customers. For more information on our return policy, please visit our website or contact our dedicated customer service team.