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Conn's Customer FAQ

Top Answers & How-to Guides

What is Conn's's Phone Number?

The question we are asked most often is about how to talk to Conn's customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Conn's Customer Questions

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Order Tracking and Shopping

Can I shop online at Conn's?

Customers can shop online at Conn's, where they find a wide range of products like appliances and furniture. The website...
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How can I track my order from Conn's?

Customers can track their Conn's orders by using the online tracking feature found on the Conn's website. By entering details...
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Product Information

What options are available for product installation?

Conn's provides various installation services tailored to different types of products. This includes assembly for furniture and...
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What qualifies for Conn's price matching policy?

Conn's price matching policy allows customers to receive the best prices on identical items from competitors, requiring proof...
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What products does Conn's offer?

Conn's features an extensive selection of products, including appliances like refrigerators and dryers, a variety of furniture...
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Are there any warranties on Conn's products?

Conn's provides warranties on various products, including appliances, furniture, and electronics, with terms varying by item....
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Store Information

Does Conn's have a loyalty program?

Conn's has a loyalty program that rewards customers for purchases by allowing them to earn points for discounts and rewards....
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How can I access Conn's promotions and discounts?

Customers can find Conn's promotions and discounts by visiting the promotions section on the website, where seasonal sales and...
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What are Conn's hours of operation?

Conn's hours of operation differ by store but typically, they open from 10 AM to 9 PM Monday through Saturday and have shorter...
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Delivery and Returns

What should I do if my product is damaged upon delivery?

If a product arrives damaged, customers should inspect it right away and take photos of the damage. They should then check...
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What is Conn's return policy?

Conn's return policy generally permits returns within thirty days from delivery or purchase. Unique return conditions apply...
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How does Conn's delivery process work?

Conn's delivery process aims to offer a smooth experience, allowing customers to select a convenient delivery date and time...
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Can I return or exchange a product I purchased online?

Conn's generally permits returns or exchanges of online purchases within thirty days, ensuring items are in original condition...
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Financing and Payments

How does Conn's support financing for appliances?

Conn's provides various financing options for appliances to help customers manage costs. They offer their own Conn's Credit...
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How can I apply for financing through Conn's?

To apply for financing via Conn's, visit their website for comprehensive details about available plans, including special...
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Conn's issues reported to GetHuman
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