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Commonwealth Bank Customer FAQ

Top Answers & How-to Guides

What is Commonwealth Bank's Phone Number?

The question we are asked most often is about how to talk to Commonwealth Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I open a joint account with Commonwealth Bank?

Individuals can indeed open a joint account with Commonwealth Bank, and the process is simple. All account holders must be...

What are the options for accessing my Commonwealth Bank account online?

Commonwealth Bank provides multiple ways for customers to access their accounts online, primarily through the CommBank website...
Ask any question you have about Commonwealth Bank customer service, get an answer now.

Recent Commonwealth Bank Customer Questions

I need to update my phone number

To update your phone number with Commonwealth Bank, you need to log in to your NetBank account first. Select the 'Settings' option and then 'My contact details'. Now you can input your new phone number in the relevant field. Once that’s done, save the changes. Remember, it's important to keep your contact details updated so the bank can reach you whenever necessary.
Asked Mar 3, 2024 9:23 AM

Help me with my Commonwealth Bank customer service issue

Credit and Loans

How Do I Increase My Credit Limit with Commonwealth Bank?

Commonwealth is a leading Australian bank that offers a wide range of credit cards that are interest-free, low-rate, low-fee...

What is the interest rate for a Commonwealth Bank home loan?

Commonwealth Bank home loan interest rates vary based on factors like the loan type, amount, duration, and customer profile....

Account Management

Can I open a joint account with Commonwealth Bank?

Individuals can indeed open a joint account with Commonwealth Bank, and the process is simple. All account holders must be...

What is the process for closing my Commonwealth Bank account?

Closing a Commonwealth Bank account involves ensuring there are no remaining balances, canceling any linked payments, and then...

How can I set up auto payments with Commonwealth Bank?

To establish auto payments with Commonwealth Bank, customers log into the CommBank App or online banking, access the Payments...

Withdrawal and Fees

What is the daily withdrawal limit for Commonwealth Bank ATMs?

The daily withdrawal limit at Commonwealth Bank ATMs varies based on the account type and arrangements, typically ranging from...

What are the fees and charges for international transactions with Commonwealth Bank?

Commonwealth Bank applies various fees for international transactions, including a foreign transaction fee based on a...

Online Banking

What are the options for accessing my Commonwealth Bank account online?

Commonwealth Bank provides multiple ways for customers to access their accounts online, primarily through the CommBank website...

How can I view my transaction history online?

To access your transaction history online with Commonwealth Bank, log into your account on their website, navigate to...

What should I do if I forget my online banking password?

If a Commonwealth Bank customer forgets their online banking password, they can reset it via the CommBank online platform or...

What security measures does Commonwealth Bank have for online banking?

Commonwealth Bank implements strong security protocols for online banking, including advanced encryption, two-factor...

Travel and Accessibility

Are there mobile banking options available?

Commonwealth Bank provides a comprehensive mobile banking option through the CommBank App, available for both iOS and Android....

Can I access Commonwealth Bank services while traveling abroad?

Commonwealth Bank services are available to customers traveling abroad through the CommBank App and online banking, allowing...

Financial Assistance

What options do I have for investment accounts at Commonwealth Bank?

Commonwealth Bank provides various investment account alternatives suited to diverse preferences, including CommSec Pocket for...

What assistance does Commonwealth Bank offer if I'm having financial difficulties?

Commonwealth Bank offers various support options for customers facing financial difficulties, including financial hardship...
We look to the Commonwealth Bank issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Commonwealth Bank issues reported to GetHuman
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