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CoastalContacts.com Customer FAQ

Top Answers & How-to Guides

What is CoastalContacts.com's Phone Number?

The question we are asked most often is about how to talk to CoastalContacts.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer a try-on service for glasses?

Yes, we offer a try-on service for glasses. We understand that buying glasses online can be challenging, so we provide our customers...
Ask any question you have about CoastalContacts.com customer service, get an answer now.
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Order Tracking

How do I track my order?

To track your order, simply log in to your account on our website and access the tracking information under the "Orders" section. You...
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Promo Codes

How do I apply a promo code to my order?

To apply a promo code to your order on CoastalContacts.com, simply enter the code in the designated "promo code" field during the checkout...
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Returns and Exchanges

What are the return and exchange policies?

CoastalContacts.com offers a hassle-free return and exchange policy to ensure customer satisfaction. If for any reason you are not...
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Shipping Information

Where can I find information about shipping options?

You can easily find information about shipping options on CoastalContacts.com by visiting our Shipping and Delivery page. Here, you...
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Order Changes

Can I cancel or modify my order?

Yes, you can cancel or modify your order on CoastalContacts.com. If you need to make changes to your order, it is important to act...
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Prescription Eyewear

Do you have a prescription eyewear option?

Yes, CoastalContacts.com offers a prescription eyewear option for customers. We understand the importance and convenience of having...
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Payment Methods

What payment methods do you accept?

At CoastalContacts.com, we accept a variety of payment methods to make your purchasing experience as convenient as possible. We understand...
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Price Match Policy

What is CoastalContacts.com's price match policy?

CoastalContacts.com's price match policy ensures customers get the best deal. They guarantee to match any lower price found on identical...
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Promotions and Discounts

Are there any promotions or discounts available?

Yes, CoastalContacts.com offers various promotions and discounts to provide customers with the best value for their eyewear purchases....
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Warranty Policy

What is your eyewear warranty policy?

CoastalContacts.com offers a generous eyewear warranty policy on their products. They provide a one-year warranty on all frames and...
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Try-On Service

Do you offer a try-on service for glasses?

Yes, we offer a try-on service for glasses. We understand that buying glasses online can be challenging, so we provide our customers...
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Help me with my CoastalContacts.com customer service issue

Ask any question you have about CoastalContacts.com customer service. We will do our best to get you answers right away.
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