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Can I cancel or modify my order?

Asked 2 years ago
CoastalContacts.com typically allows customers to cancel or modify their orders within a specific time frame after the order has been placed. However, the exact process and time limits may vary depending on the details of the order and the current status of the shipment. It is crucial for customers to act quickly if they wish to make any changes, as orders may be processed rapidly. To cancel an order, customers usually need to access their account on the CoastalContacts.com website or reach out to customer service for assistance. Modifying an order, such as changing the prescription, product type, or shipping address, may also require direct communication with customer service. It is important to review the website for specific policies regarding cancellations and modifications, as these can clarify what options are available based on the order status. For the most accurate and detailed information about canceling or modifying an order, it may be beneficial to look on the current web page or check the frequently asked questions section on CoastalContacts.com.
Answered Sep 11th 2025

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