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Citi Business Cards Customer FAQ

Top Answers & How-to Guides

What is Citi Business Cards's Phone Number?

The question we are asked most often is about how to talk to Citi Business Cards customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I add employees as authorized users on my Citi business card?

Citi Business Cards allow cardholders to add employees as authorized users, enabling better expense management and credit...

Can I request a card replacement with Citi?

Citi Business Cards typically allows customers to request a card replacement easily through their online account or mobile app....
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Fees and Charges

Is there an annual fee for Citi business cards?

Citi Business Cards may carry an annual fee depending on the card type, with some cards having no fee or offering waivers for...
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What is the interest rate on Citi business cards?

Citi Business Cards usually have variable interest rates that depend on individual credit factors, ranging from about 13...
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Are there any foreign transaction fees with Citi business cards?

Many Citi business cards do not charge foreign transaction fees, making them ideal for international use. However, some cards...
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Benefits and Features

What types of purchases earn rewards with Citi business cards?

Citi business cards enable earning rewards on various purchases, focusing on essential business spending like office supplies,...
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What benefits do Citi business cards offer?

Citi business cards provide numerous advantages for business professionals, including rewards programs for earning points or...
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What rewards programs are available with Citi business cards?

Citi Business Cards offer tailored rewards programs for small to medium-sized businesses, including the popular Citi Rewards...
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Application and Eligibility

What credit score is needed for a Citi business card?

Citi Business Cards generally look for applicants with good to excellent credit scores, typically between 700 and 850, to boost...
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How can I apply for a Citi business card?

Applying for a Citi business card is a simple online process that begins by reviewing various card options on the Citi website....
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Are there any special offers for new cardholders?

Citi Business Cards typically present attractive offers for new cardholders, which might include welcome bonuses in points or...
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Account Management

Can I add employees as authorized users on my Citi business card?

Citi Business Cards allow cardholders to add employees as authorized users, enabling better expense management and credit...
Read more

Can I request a card replacement with Citi?

Citi Business Cards typically allows customers to request a card replacement easily through their online account or mobile app....
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How can I manage my Citi business card account online?

To manage a Citi business card account online, users should visit the official Citi website to either log in or create an...
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Security and Support

What should I do if my Citi business card is lost or stolen?

If a Citi business card is lost or stolen, prompt action is essential. Cardholders should immediately report the issue to Citi...
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How do I redeem rewards points from my Citi business card?

Citi business cardholders can redeem rewards points conveniently through the Citi Rewards website. Options include travel...
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How does Citi handle fraudulent transactions?

Citi employs a thorough strategy to address fraudulent transactions on its business credit cards. Cardholders should report...
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