If you wish to change your background on Webex, you can choose from a wide variety of options. Webex also gives you the chance to blur your background for privacy and to minimize distractions. The site administrator has the choice to turn everyone's backgrounds on. Users may choose their own backgrounds. Once you choose a background, Webex will remember it for your next meeting. If you experience any challenges, contact the customer service team for help. You may reach them on the phone, live chat, email, Twitter, or Facebook. The help desk has lots of tips that may address your concerns.
How Do I Change the Background on Webex?
Webex now allows you to set and change virtual backgrounds. You can blur your background to avoid showing what is going on. You also get to choose from a number of preset background images.
Webex Backgrounds
The new feature is available for iOS and Mac Windows. The Android version is still in Beta. If you are a desktop user, you can use virtual backgrounds in events and meetings. Webex allows you to change your background during or before a meeting. You simply need to click on the ‘Change Background' button.
If you choose to do it before joining a call, you will find a menu with the available options. You can find a variety of virtual backgrounds. The ‘Blur' option lets you create a certain level of haze in your background. It can help minimize distractions.
If you plan on changing the background during a call, click on the ‘Menu' icon in your self-view window and choose ‘Change Virtual Background.' find a preset background and then click ‘Apply.'
Webex will remember your choice and apply it for the next meeting. You don't need to repeat the process every time.
If you are a Mac user, you need macOS High Sierra (version 10.13) or a later version. Your processor should have over two cores. With iMac, you need version 12, 2 or later. Windows users must have a 2012 or later Windows 10.
With the mobile app, mobile users also get to use virtual backgrounds in their training sessions, meetings, and events.
As the site administrator, you can turn everyone's virtual backgrounds on to promote privacy and limit distractions. You may also allow users to choose their own custom backgrounds.
Contacting the Support Team
There are many options to contact the support team if you need help changing your background on Webex. The best way to contact Webex is on the phone. It is the fastest and most convenient support option. You will be connected with an agent who will give you the most relevant help for your problem.
Live chat is the best alternative to phone support. When connected with the support team, disclose the nature of your problem and you will get the appropriate help.
Consider sending Webex an email if you don't necessarily need to speak with an agent. Be brief and specify the type of help you hope to receive. They will get back to you as soon as possible.
Consider seeking support on Twitter or Facebook/messenger if you don't mind asking for help in public. You may get help from both the support agents and other Webex customers. If the support agents cannot help you on Twitter or Facebook, they may suggest that you reach them on the phone or email.
The Webex help desk is a great support option. Consider looking through the help pages before you explore other options. There are plenty of reminders and helpful tips that may address your concerns.
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