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What is your return policy?

Asked 2 years ago
Charles Tyrwhitt has a customer-friendly return policy that allows customers to return items purchased online or in-store within a specified period. Typically, customers have thirty days from the date of receipt to initiate a return for a full refund. The returned items should be in their original condition, with tags attached, and in the original packaging if possible. For items that are defective or damaged, Charles Tyrwhitt usually accommodates exchanges or refunds as well. It is advisable to keep the original proof of purchase, such as a receipt or order confirmation, as it may be necessary to process the return. For specific details, including any changes to the return policy that may occur or instructions for returning items, customers should look on the current web page. This will provide the most accurate and up-to-date information regarding returns and exchanges.
Answered Aug 22nd 2025

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