Yes, customers can use their own modem with CenturyLink, but there are specific requirements that must be met to ensure compatibility and optimal performance. CenturyLink requires that any modem used is compatible with their technology and services. For instance, if a customer is using DSL service, they will need a compatible DSL modem, while fiber customers will require a modem that supports fiber optic connections.
Furthermore, it is important to ensure that the modem supports the necessary speeds and features needed for the chosen service plan. Customers will also need to configure the modem properly, as certain settings may be specific to CenturyLink’s network.
To assist with this process, CenturyLink provides a list of compatible modems on their official website. It might also be helpful to check the specifications and support documentation available there for detailed information on using a personal modem. Doing so can help ensure a seamless experience with the services provided.
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