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Carid.com Customer FAQ

Top Answers & How-to Guides

What is Carid.com's Phone Number?

The question we are asked most often is about how to talk to Carid.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Carid.com Customer Questions

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Payment and Discounts

What payment methods are accepted on Carid.com?

Carid.com offers a range of payment options including major credit cards like Visa, Mastercard, American Express, and Discover,...
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Are there any discounts or promotions available on Carid.com?

Carid.com regularly provides a range of discounts and promotions for auto parts and accessories, including seasonal sales and...
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Order Tracking and Cancellations

Can I track my order on Carid.com?

Yes, it is possible to track orders on Carid.com by using a link provided in the email confirmation which contains your order...
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Can I cancel my order on Carid.com?

Customers can cancel orders on Carid.com if they are not yet processed or shipped. If the order is still processing,...
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Returns and Exchanges

What is the return policy for products purchased on Carid.com?

Carid.com generally allows returns within thirty days of delivery if items are unused and in original condition. Some items may...
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Can I return items purchased on sale?

Carid.com typically permits returns on sale items, but there are specific conditions to consider. It is advisable to check the...
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What should I do if I receive the wrong item?

When a customer receives the wrong item from Carid.com, they should first verify the order details on the packing slip. They...
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What is the process for exchanging an item?

To exchange an item from Carid.com, customers should initiate the process within a specified timeframe found in the return...
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Shipping and Delivery

How long does it take to receive my order from Carid.com?

Delivery times for orders from Carid.com depend on factors like shipping method, destination, and item specifics. Standard...
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Does Carid.com offer international shipping?

Carid.com mainly serves U.S. customers but does offer international shipping for select products. Eligibility, costs, and...
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Product Warranty and Installation

What is the warranty period for products on Carid.com?

The warranty duration for products on Carid.com varies depending on the manufacturer and product type, with most offering at...
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Are there installation services available for the products on Carid.com?

Carid.com acts as an online platform for automotive parts but does not offer installation services. Instead, it provides...
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Are there any installation guides available for products?

Carid.com offers various installation guides for their auto parts and accessories, including instructions and illustrations...
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We look to the Carid.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Carid.com issues reported to GetHuman
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