What is the return policy for products purchased on Carid.com?
The return policy for products purchased on Carid.com allows for returns within 30 days of receiving the item. To request a return, customers need to contact Carid.com's customer service team to receive a Return Merchandise Authorization (RMA) number. Returned items must be in new and unused condition, in their original packaging, and accompanied by all original documentation and accessories. Some products, such as custom-made or personalized items, may not be eligible for return. Customers are responsible for return shipping costs, unless the return is due to a mistake made by Carid.com or a defective/wrong item received. Refunds are typically processed within 7-10 business days after the returned item is received. Carid.com values customer satisfaction and aims to provide a hassle-free return experience.
Answered Nov 1, 2023
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