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What should I do if I have questions about my CarMax purchase after the sale?

Asked 5 months ago
If you have questions about a CarMax purchase after the sale, there are several avenues you can explore to find the answers you need. It is important to review the documentation you received at the time of purchase, as it often contains important details regarding your vehicle, warranties, and services included in the sale. Visiting the CarMax website can also be useful, as it features a frequently asked questions section that addresses common inquiries about vehicle purchases, financing, and return policies. Another helpful option is to refer to the customer service section on the CarMax website, which provides information about contacting their representatives. This way, you can find the appropriate means of reaching out for assistance tailored to your specific query. The website may offer options like live chat, email, or phone numbers where you can connect with customer support. Exploring these resources can help ensure that you receive the guidance and answers you require concerning your purchase.
Answered Jul 18th 2025

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