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CIBC Visa (Canada) Customer FAQ

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What is CIBC Visa (Canada)'s Phone Number?

The question we are asked most often is about how to talk to CIBC Visa (Canada) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent CIBC Visa (Canada) Customer Questions

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Benefits and Rewards

What are the benefits of having a CIBC Visa card?

CIBC Visa cards offer numerous advantages, including rewards on purchases, travel insurance, purchase protection, and extended...
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Are there any rewards programs associated with CIBC Visa cards?

CIBC Visa cards have various rewards programs that allow customers to earn points on eligible purchases, which can be redeemed...
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What rewards programs are available with CIBC Visa cards?

CIBC Visa cards provide various rewards programs, including the CIBC Rewards program for earning points on purchases. Travel...
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How do I redeem rewards points from my CIBC Visa card?

CIBC Visa cardholders can redeem rewards points by logging into CIBC Online Banking or the mobile app, navigating to the...
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Are there any special offers for new CIBC Visa cardholders?

CIBC Visa frequently presents special promotions for new cardholders, which may include bonuses such as reward points,...
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Card Types and Features

What are the different types of CIBC Visa cards available?

CIBC provides a range of Visa credit cards designed for various customer needs, including the Aventura Visa Infinite Card for...
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What is the annual fee for a CIBC Visa card?

The annual fee for a CIBC Visa card varies by card type. While some cards have no fee, others may charge a fee that can differ...
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Can I use my CIBC Visa card for international transactions?

CIBC Visa cards can be used internationally, offering a convenient choice for travelers and online shopping. It is wise to...
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Can I use my CIBC Visa card at contactless payment terminals?

Yes, CIBC Visa cards equipped with contactless payment features can be used at compatible terminals. This allows easy...
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Application and Approval

How long does it take to get approved for a CIBC Visa card?

The time to receive approval for a CIBC Visa card can differ based on the applicant's financial profile. Generally, online...
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How can I increase my credit limit on my CIBC Visa card?

To increase the credit limit on a CIBC Visa card, cardholders can typically request this through the online banking platform or...
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Transaction History

Can I use my CIBC Visa card for online purchases?

CIBC Visa cards can indeed be utilized for online shopping, providing a secure way to make transactions. Before making a...
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How can I view my transaction history for my CIBC Visa card?

To check the transaction history for a CIBC Visa card, users should log into the CIBC Online Banking or Mobile Banking app....
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Security and Alerts

What should I do if I lose my CIBC Visa card?

If a CIBC Visa card is lost, it is crucial to act swiftly to secure personal information. The individual should log into their...
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What should I do if I forget my CIBC Visa card PIN?

If someone forgets their CIBC Visa card PIN, they can check the CIBC website for recovery options, use online banking or the...
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Can I set alerts for my CIBC Visa card transactions?

CIBC Visa provides various alert options for credit card transactions through its Online Banking and Mobile app. Alerts can...
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