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Build-A-Bear Workshop, Inc. Customer FAQ

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What is Build-A-Bear Workshop, Inc.'s Phone Number?

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Recent Build-A-Bear Workshop, Inc. Customer Questions

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Store Operations

How does Build-A-Bear Workshop work?

Build-A-Bear Workshop offers a hands-on experience where guests create customized stuffed animals. They start by selecting an...
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Where are Build-A-Bear Workshop stores located?

Build-A-Bear Workshop has numerous store locations in the United States, Canada, the United Kingdom, and select other...
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How much does it cost to build a bear at Build-A-Bear Workshop?

At Build-A-Bear Workshop, the cost of creating a bear typically starts around twenty-five dollars, but it can increase based on...
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Can I schedule a party or event at Build-A-Bear Workshop?

Build-A-Bear Workshop does provide the opportunity to schedule parties and events at their locations. Celebrations can include...
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Product Information

What products are available at Build-A-Bear Workshop?

Build-A-Bear Workshop provides a vast selection of customizable stuffed animals, including different types and themes....
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Can I bring my own clothes or accessories to dress up my bear at Build-A-Bear Workshop?

Build-A-Bear Workshop allows guests to personalize their bears with a wide selection of clothes and accessories but typically...
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Are there any limited edition bears available at Build-A-Bear Workshop?

Build-A-Bear Workshop regularly introduces limited edition bears and exclusive items that enhance customer experiences. These...
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What materials are used in making Build-A-Bear products?

Build-A-Bear Workshop uses a mix of materials for their products, including soft polyester and nylon for the plush bodies, with...
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Discounts and Promotions

What age group is Build-A-Bear Workshop suitable for?

Build-A-Bear Workshop is suitable for all ages, especially children aged three to twelve, who enjoy creating personalized...
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Do you offer any special discounts or promotions?

Build-A-Bear Workshop, Inc. regularly has various discounts and promotions, including percentage-off deals and specials during...
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Does Build-A-Bear Workshop offer online classes or workshops?

Build-A-Bear Workshop does not usually provide traditional online classes or workshops, but it does organize virtual events and...
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Purchasing Policies

What is the return policy at Build-A-Bear Workshop?

Build-A-Bear Workshop allows returns of most products within thirty days if they are unused and with a receipt. Personalized...
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Can I purchase a bear online and have it shipped to me?

Yes, Build-A-Bear Workshop, Inc. allows customers to buy bears and accessories online with shipping options available....
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Can customers return or exchange bears bought from Build-A-Bear Workshop?

Build-A-Bear Workshop has a return and exchange policy that allows for these actions under certain conditions. Customers should...
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Customization Options

Do you offer gift wrapping or personalization services for the bears?

Build-A-Bear Workshop, Inc. provides various personalization options, such as custom outfits and voice recordings, enhancing...
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Can I customize my bear's sound or voice at Build-A-Bear Workshop?

At Build-A-Bear Workshop, customers can personalize their bear's sound by choosing from pre-recorded phrases or recording their...
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