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Buick Customer FAQ

Top Answers & How-to Guides

What is Buick's Phone Number?

The question we are asked most often is about how to talk to Buick customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Buick Customer Questions

Letter of conformity so I can import my Buick from Canada to the USA

When importing a Buick vehicle from Canada to the USA, it's essential to obtain compliance documentation that verifies the vehicle meets U.S. safety, bumper, and emission standards. This could potentially be a letter of conformity. Unfortunately, not all vehicles produced for sale in Canada will comply with all U.S. standards. Therefore, you should contact the manufacturer or a registered importer to determine the exact requirements. Make sure to also check with the U.S. Customs and Border Protection to understand the importation process and necessary documents to avoid any issues.
Asked Mar 27, 2024 7:57 PM

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Assistance and Services

Does Buick Have Roadside Assistance?

You have roadside assistance program privilege if your Buick is within the confines of the powertrain warranty period. However,...
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How do I schedule a test drive?

To schedule a test drive for a Buick, individuals should visit the official Buick website to locate local dealerships. Users...
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Where can I find the nearest Buick dealership?

To find a nearby Buick dealership, individuals should use the dealership locator on the official Buick website by entering...
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Vehicle Maintenance

How Do I Check for Recalls on My Buick?

Searching if your Buick has a recall is made easy through the vehicle identification number. Typically, every car worldwide has...
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What is the warranty coverage for Buick vehicles?

Buick offers a comprehensive warranty that typically includes three years or thirty-six thousand miles of coverage, along with...
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How often should I service my Buick?

Buick typically advises regular maintenance every six months or after six thousand miles to ensure peak performance. Specific...
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Vehicle Information

What are the available Buick models?

Buick offers various models, including the Encore, Encore GX, Envision, Enclave, and Regal. These range from subcompact SUVs to...
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What is the fuel efficiency of Buick vehicles?

Buick vehicles offer varying fuel efficiency based on the model and engine type, with smaller models like the Encore achieving...
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Does Buick offer any hybrid or electric models?

Buick is increasingly focusing on hybrid and electric vehicles, with the Envision available as a mild hybrid. They plan to...
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Parts and Accessories

Can I order Buick parts online?

Yes, Buick parts can be ordered online through the official website and authorized dealerships. Customers can find specific...
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What is the Buick Certified Pre-Owned Program?

The Buick Certified Pre-Owned Program offers buyers assurance through a rigorous 172-point inspection of vehicles. It includes...
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Leasing and Buying

What is the Buick Infotainment System?

The Buick Infotainment System is a sophisticated platform combining entertainment, navigation, and communication for an...
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Can I lease a Buick vehicle?

Leasing a Buick is an option for those who prefer driving a new model without a long-term commitment. Buick typically has...
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