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Bladehq.com Customer FAQ

Top Answers & How-to Guides

What is Bladehq.com's Phone Number?

The question we are asked most often is about how to talk to Bladehq.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on Bladehq.com, click on the "My Account" button located at the top right corner of the homepage. Then, select...

Do you have a physical store location?

Yes, BladeHQ has a physical store located in Lehi, Utah. Our retail store is the largest knife store in the world, spanning over 9,000...
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Order Tracking

How do I track my order?

To track your order, log in to your BladeHQ account and navigate to your order history. Click on the specific order to view the tracking...
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Discount Codes

How do I apply a discount code?

To apply a discount code on Bladehq.com, simply enter the code during the checkout process in the designated "Discount Code" box. Once...
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Account Creation

How do I create an account?

To create an account on Bladehq.com, click on the "My Account" button located at the top right corner of the homepage. Then, select...
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Payment Methods

What forms of payment do you accept?

BladeHQ.com accepts various forms of payment to ensure a smooth shopping experience for our customers. We gladly accept major credit...
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International Shipping

Do you offer international shipping?

Yes, at Bladehq.com we offer international shipping to customers worldwide. Whether you reside in Europe, Asia, Australia, or any other...
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Return Policy

What is your return policy?

BladeHQ offers a hassle-free return policy to ensure your satisfaction with our products. If you are not completely happy with your...
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Order Changes

Can I cancel or change my order?

Yes, you can cancel or change your order on Bladehq.com, but it is necessary to act quickly. Since Bladehq strives to provide fast...
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Gift Cards

Do you offer gift cards?

Yes, Blade HQ offers gift cards for the convenience of its customers. These gift cards make perfect presents for knife enthusiasts....
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Product Authenticity

Are the products on your website authentic?

Yes, all the products offered on our website, Bladehq.com, are guaranteed to be authentic. As a reputable online retailer specializing...
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Product Warranty

Do you offer warranty on your products?

Yes, at Bladehq.com, we are proud to offer a warranty on our products. We understand that purchasing high-quality knives and gear is...
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Special Requests

Can I request a specific item that is not listed on your website?

Yes, you can request a specific item that is not listed on our website. At BladeHQ, we understand that our customers have unique preferences...
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Physical Store

Do you have a physical store location?

Yes, BladeHQ has a physical store located in Lehi, Utah. Our retail store is the largest knife store in the world, spanning over 9,000...
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Help me with my Bladehq.com customer service issue

Ask any question you have about Bladehq.com customer service. We will do our best to get you answers right away.
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