Updated August 15, 2025

Big 5 Sporting Goods Corp Customer FAQ

Recent Big 5 Sporting Goods Corp Customer Questions

Can I return my item to any Big 5 Sporting Goods store?

Yes, you can return your item to any Big 5 Sporting Goods store, provided you have the original receipt and the item is in its original condition. Be sure to check for any specific return policies that may apply to your purchase.

Asked May 20, 2025 2:06 AM

Help me with my Big 5 Sporting Goods Corp customer service issue

Locations and Hours

Where are the Big 5 Sporting Goods stores located?

Big 5 Sporting Goods stores are mainly situated in the western United States, including states like California, Nevada,...

What are the store hours for Big 5 Sporting Goods locations?

Big 5 Sporting Goods locations typically open around 9:00 AM and close between 9:00 PM and 10:00 PM, with shorter hours on...

Do you offer online shopping?

Big 5 Sporting Goods Corporation provides online shopping through its website, featuring a wide array of sporting goods and...

Can I track my order online?

Customers of Big 5 Sporting Goods can track their orders online using a tracking number from the order confirmation email....

Can I return items purchased online in-store?

Yes, items bought online can be returned at a Big 5 Sporting Goods store, making returns easier and avoiding shipping fees. It...

What types of products does Big 5 Sporting Goods sell?

Big 5 Sporting Goods provides a diverse array of products suited for numerous sports and outdoor pursuits, including footwear,...

Do you offer any warranties on your products?

Big 5 Sporting Goods Corp provides warranties on select products, varying by brand and item. Details are often included in...

Are there seasonal sales or promotions I should be aware of?

Big 5 Sporting Goods Corp frequently runs seasonal sales and promotions that coincide with holidays, seasons, and key sporting...

What is your return policy?

Big 5 Sporting Goods Corporation generally allows returns within thirty days if items are unused and in original condition,...

What payment methods do you accept?

Big 5 Sporting Goods Corp accepts a range of payment methods, including major credit and debit cards, cash, and mobile wallets...

Are gift cards available for purchase?

Big 5 Sporting Goods Corp does sell gift cards, which are great for those who appreciate sports or outdoor activities. They can...

Do you offer any loyalty programs or rewards?

Big 5 Sporting Goods Corp has a loyalty program that rewards buyers with points on purchases, which can be redeemed for future...

Can I apply for a job at Big 5 Sporting Goods?

Yes, individuals can apply for jobs at Big 5 Sporting Goods. The company has various positions available, and job listings,...

What measures are in place for customer safety in stores?

Big 5 Sporting Goods Corp emphasizes customer safety by maintaining cleanliness, training staff on safety protocols, promoting...

How can I find out about upcoming events or workshops at Big 5 Sporting Goods?

To stay updated on events or workshops at Big 5 Sporting Goods, it is best to frequently visit their website, which usually...

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Big 5 Sporting Goods Corp issues reported to GetHuman

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