Betterthanpants.com Customer FAQ

Top Answers & How-to Guides

What is Betterthanpants.com's Phone Number?

The question we are asked most often is about how to talk to Betterthanpants.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a size chart?

Yes, we have a size chart available for all our products. We understand the importance of finding the perfect fit, and our size chart...
Ask any question you have about Betterthanpants.com customer service, get an answer now.

Ordering and Shipping

How do I redeem a coupon code?

To redeem a coupon code on our website, simply add your desired items to your cart and proceed to checkout. During the checkout process,...

How long does shipping usually take?

Shipping times vary depending on the destination and shipping method chosen. For orders within the United States, standard shipping...

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed on Betterthanpants.com. However, please note that our cancellation...

Can I track my order?

Yes, you can track your order on Betterthanpants.com. Once your order has been processed and shipped, you will receive a confirmation...

Returns and Exchanges

What should I do if I received a damaged or incorrect item?

If you have received a damaged or incorrect item from Betterthanpants.com, please contact our customer service team as soon as possible....

What is your return policy?

Our return policy is designed to ensure customer satisfaction and a hassle-free shopping experience. If you are not satisfied with To initiate a return, simply contact our customer service team with your order details and reason for return. We will provide you with a return authorization number and instructions on how to proceed. Please note that returned items must be unused, in their original packaging, and in resalable condition. While we strive to process returns promptly, please allow up to 10 business days for your refund or exchange to be processed once we have received the returned item. Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item is defective or damaged. For more detailed information, please refer to our Returns & Exchanges page on the Betterthanpants.com website....

International Shipping

Do you offer international shipping?

Yes, we proudly offer international shipping for customers outside of the United States. At Betterthanpants.com, we understand the...

Payment Methods

What payment methods do you accept?

We offer a safe and convenient shopping experience by accepting various payment methods. At Betterthanpants.com, we accept all major...

Security

Is my personal information secure on your website?

Yes, we take the security of your personal information very seriously. At Betterthanpants.com, we understand the importance of maintaining...

Wholesale and Customization

Do you offer wholesale pricing?

Yes, we do offer wholesale pricing for bulk orders. Whether you are a retailer, group organizer, or business looking to purchase our...

Can I request a custom design?

Yes, absolutely! At Betterthanpants.com, we love creating custom designs just for you. Whether it's for a personal event, group outing,...

Sizing Information

Do you have a size chart?

Yes, we have a size chart available for all our products. We understand the importance of finding the perfect fit, and our size chart...

Help me with my Betterthanpants.com customer service issue

Ask any question you have about Betterthanpants.com customer service. We will do our best to get you answers right away.
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