What should I do if I received a damaged or incorrect item?

Asked a year ago
If you have received a damaged or incorrect item from Betterthanpants.com, please contact our customer service team as soon as possible. We will work with you to resolve the issue by providing a replacement item or issuing a refund. It is important to include your order number and details about the problem when reaching out to our team. We apologize for any inconvenience and will do our best to make it right for you.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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