What is your return policy?

Our return policy is designed to ensure customer satisfaction and a hassle-free shopping experience. If you are not satisfied with your purchase from Betterthanpants.com, you may return it within 30 days of delivery for a full refund or exchange. To initiate a return, simply contact our customer service team with your order details and reason for return. We will provide you with a return authorization number and instructions on how to proceed. Please note that returned items must be unused, in their original packaging, and in resalable condition. While we strive to process returns promptly, please allow up to 10 business days for your refund or exchange to be processed once we have received the returned item. Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item is defective or damaged. For more detailed information, please refer to our Returns & Exchanges page on the Betterthanpants.com website.