Updated October 21, 2025

Betterthanpants.com Customer FAQ

Recent Betterthanpants.com Customer Questions

Help me with my Betterthanpants.com customer service issue

Ordering and Payment

How do I redeem a coupon code?

To redeem a coupon code on Betterthanpants.com, add items to your cart, go to checkout, and enter your code in the designated...

Can I cancel or change my order after it has been placed?

Once an order is placed at Betterthanpants.com, changes or cancellations depend on how quickly the order is processed. It is...

What payment methods do you accept?

Betterthanpants.com generally accepts major credit cards like Visa, MasterCard, American Express, and Discover, along with...

What should I do if I encounter issues with my online order?

If issues arise with an online order from Betterthanpants.com, start by checking your order confirmation email for details....

What should I do if I received a damaged or incorrect item?

If a customer receives a damaged or incorrect item from Betterthanpants.com, they should document the issue with photos and...

What is your return policy?

Betterthanpants.com has a return policy allowing customers to return items under specific conditions, typically within a set...

How long does shipping usually take?

Shipping duration for Betterthanpants.com varies by method, location, and delays, with standard U.S. shipping typically taking...

Do you offer international shipping?

Yes, Betterthanpants.com provides international shipping for customers worldwide, but shipping methods, costs, and delivery...

Can I track my order?

Customers can track their orders on Betterthanpants.com, as tracking details are usually sent via email after an order is...

Is my personal information secure on your website?

Betterthanpants.com likely utilizes standard security practices like encryption and secure servers to keep customer data safe....

Is there an affiliate program available?

Betterthanpants.com offers an affiliate program where individuals can earn commissions by promoting their products through...

How can I unsubscribe from marketing communications?

To unsubscribe from marketing communications for Betterthanpants.com, look for an unsubscribe link in the email or manage your...

Do you offer gift cards or gift certificates?

Betterthanpants.com provides gift cards that allow recipients to choose their apparel. These cards make excellent gifts for any...

Can I find information about upcoming sales or promotions?

Information about upcoming sales and promotions at Betterthanpants.com is regularly updated on their website. Visitors can find...

Are there any loyalty or rewards programs?

Betterthanpants.com provides various promotions to enhance customer shopping experiences, though it lacks a formal loyalty...

What sizes are available for your apparel?

Betterthanpants.com provides a variety of sizes ranging from small to extra-large, with some items in plus sizes. Since sizing...

Are your products sustainably sourced?

Betterthanpants.com is dedicated to sustainable and ethical sourcing of apparel, using materials that align with eco-friendly...

Do you have a size guide for your clothing?

Yes, Betterthanpants.com has a size guide available on their site to help customers choose the right sizes. This guide includes...

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