Is my counseling information confidential?

The confidentiality of counseling information is a cornerstone of the services provided by BetterHelp. BetterHelp is committed to maintaining the privacy and confidentiality of its clients. This includes safeguarding the information shared during counseling sessions, whether they take place through chat, video, or audio formats. Counselors at BetterHelp adhere to strict ethical guidelines and legal standards regarding client confidentiality. There are some exceptions, however, where a counselor may be required to disclose information, such as in cases of imminent harm to oneself or others, or when there is a legal obligation to report specific information, such as child abuse. It is always a good practice for clients to familiarize themselves with the specific privacy policies of BetterHelp, which outline how information is handled, stored, and shared. Clients should feel comfortable discussing sensitive topics during their sessions, knowing that their information is protected to the fullest extent possible. For the most accurate and detailed information regarding confidentiality, it is advisable for clients to refer to the BetterHelp website or its privacy policy section.