© GetHuman Inc.

Behringer Customer FAQ

Top Answers & How-to Guides

How do I Contact Behringer Customer Service?

The question we are asked most often is about how to talk to Behringer customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Behringer customer service, get an answer now.

Recent Behringer Customer Questions

I am a bass player and want to know if I can plug my bass guitar directly into the Toro bass synth unit. I am trying to emulate the sound of the Taurus foot pedals!

Yes, you can plug your bass guitar directly into the Behringer Toro synth. The Toro Bass has inputs that you can use to connect your instrument. However, please note that getting the exact Taurus foot pedals sound might require careful tweaking of the Toro's controls. It's built with a multitude of sound shaping controls that you can adjust to get the desired sound. You may need to experiment with the different settings and parameters until you reach the sound you want.
Asked Apr 30, 2024 6:34 AM

I am a bass player and want to know if I can plug my bass guitar into the Toro Bass synth unit using a 1/4” cable.

Absolutely! The Behringer Toro Bass Synth can indeed accept a bass guitar input via a 1/4" cable. Just plug in the 1/4" cable into the input jack on the Toro Bass Synth unit from your bass guitar. Ensure also that everything is powered properly and that your audio output on your synth is connected to either a speaker or an audio interface. Enjoy exploring the iconic tones that the synth unit provides!
Asked Apr 30, 2024 6:23 AM

Is the X Touch compact compatible with Adobe Audition on Windows 10

Yes, the Behringer X-Touch Compact is compatible with Adobe Audition on Windows 10. You can use it to control various functions in Adobe Audition thanks to its in-built MCU (Mackie Control Universal) protocol. Remember to set up your software and hardware settings properly to ensure smooth operation. You may need to go into Adobe Audition's preferences and ensure that it's set to the correct control surface setting (i.e., Mackie) for best results.
Asked Apr 18, 2024 4:18 PM

compatibility with Adobe Audition

Behringer equipment is generally compatible with Adobe Audition. Adobe Audition, being a comprehensive toolset for audio production, supports a wide range of external hardware including mixers, interfaces, and microphones from Behringer. However, specific compatibility can occasionally vary depending on the model of your Behringer equipment and the version of Adobe Audition you are using. Always make sure you have the latest drivers installed for your Behringer hardware to ensure optimal compatibility and performance.
Asked Apr 18, 2024 4:16 PM

I paid over $500.00 for my Behringer X Touch which is not working. Why do I need to pay another $46.00 for support? I cannot connect my Beringer to Pro Tools (X Touch One or X Touch Universal)

We're sorry to hear about the issues you're facing with your Behringer X Touch. When connecting to Pro Tools, make sure you properly configured the Behringer X Touch as your control surface in Pro Tools settings. Also, check if you are using the latest firmware for your Behringer X Touch. If your problems persist, it might be due to the hardware issue or compatibility issue with the version of Pro Tools that you're using. Regarding the support cost, Behringer's policy might require charges for certain types of technical support, but it's unfortunate if you're facing charges after buying a high-value product. This might depend on the nature of your issue, warranty period, and conditions.
Asked Apr 14, 2024 6:03 PM

Help me with my Behringer customer service issue

Compatibility and Usage

Can I use Behringer products with other brands' equipment?

Behringer products are designed for compatibility with various brands, using standard connections like XLR and MIDI. Ensuring...

Are Behringer products compatible with Mac/Windows operating systems?

Behringer products are generally compatible with both Mac and Windows operating systems, allowing users to easily integrate...

What is the difference between the various Behringer product series?

Behringer offers a variety of product series tailored for different audio and music needs. Key series include Eurodesk for...

Support and Resources

Are there any authorized Behringer service centers near me?

To find authorized Behringer service centers in your area, visiting the official Behringer website is the best option. The site...

Does Behringer offer any educational resources or tutorials for beginners?

Behringer does not provide formal educational programs, but offers valuable resources for beginners, including product manuals,...

What should I do if my Behringer product is not functioning properly?

If a Behringer device is malfunctioning, first check connections, cables, and power sources. Consult the user manual for...

Where can I find user manuals for Behringer products?

User manuals for Behringer products can be found on their official website, specifically in the support or downloads sections....

Purchasing and Payments

What is the return policy for Behringer products?

Behringer's return policy depends on the retailer, with typical time frames of 30 to 90 days for returns. Items should be in...

Can I purchase Behringer products directly from the website?

Behringer does not sell products directly on its website. Instead, it features product information while customers should...

What payment methods are accepted on the Behringer website?

Behringer's website generally accepts major credit cards such as Visa, MasterCard, and American Express, as well as PayPal....

Can I access Behringer products on a subscription basis?

Behringer does not provide products via a subscription model; instead, they sell audio equipment like mixers and microphones...

Product Warranty and Reviews

What is the process for submitting a product review for Behringer?

To submit a review for Behringer products, go to the official website or online retailers. Reviews can usually be left on a...

Does Behringer offer a warranty on their products?

Behringer offers a warranty on their products, typically covering defects in materials and workmanship under normal use. The...
We look to the Behringer issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Behringer issues reported to GetHuman

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $5 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!