BarkBox Customer FAQ

To cancel your BarkBox subscription, you can log into your account on the BarkBox website. From there, navigate to the subscription management section where you can choose to cancel. Follow the prompts to complete the cancellation process. Remember to cancel before your next billing date to avoid being charged for the upcoming box.

There is a link to the most up-to-date contact information right here on this page that you're viewing.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

We understand that not every dog will enjoy all the treats in their BarkBox. If you're finding that the snacks aren't a good fit for your pup, you might want to consider trying our customization options for your box to better suit your dog's preferences. This way, you can select items your dog is more likely to enjoy and make the subscription more worthwhile for you.

To change your shipping address, log in to your BarkBox account and navigate to your account settings. From there, you can update your shipping address. Make sure to save the changes. If you encounter any issues, there is a link to the most up-to-date contact information right here on this page.