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Bank of Scotland Customer FAQ

Top Answers & How-to Guides

What is Bank of Scotland's Phone Number?

The question we are asked most often is about how to talk to Bank of Scotland customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I check my account balance?

You can check your account balance by logging into your online banking portal or mobile app, visiting an ATM, calling our automated...

How do I set up online banking?

To set up online banking with Bank of Scotland, simply visit their website and click on the "Register" or "Sign up" button. You will...
Ask any question you have about Bank of Scotland customer service, get an answer now.
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Account Management

How can I check my account balance?

You can check your account balance by logging into your online banking portal or mobile app, visiting an ATM, calling our automated...
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How do I set up online banking?

To set up online banking with Bank of Scotland, simply visit their website and click on the "Register" or "Sign up" button. You will...
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Credit Cards

How can I apply for a credit card?

To apply for a credit card with Bank of Scotland, you can do so online by visiting our website and filling out an application form....
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Card Services

What should I do if my card is lost or stolen?

If your Bank of Scotland card is lost or stolen, it is important to report it immediately. This can help prevent any unauthorized transactions...
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Account Opening

What documents do I need to open a bank account?

To open a bank account with Bank of Scotland, you will need to provide specific documentation. The required documents include valid...
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Interest Rates

What is the interest rate on savings accounts?

The interest rate on savings accounts at Bank of Scotland varies depending on the type of account and current market conditions. We...
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Fees

Are there any fees for using ATMs?

Yes, there are fees for using ATMs. Bank of Scotland charges fees for certain types of ATM transactions. There is a fee for non-Bank...
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Security

What security measures does Bank of Scotland have in place?

At Bank of Scotland, we prioritize the security and protection of our customers' financial information. We have implemented several...
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Mortgage Services

Does Bank of Scotland offer mortgage services?

Yes, Bank of Scotland does offer mortgage services. Whether you are a first-time homebuyer or looking to remortgage, Bank of Scotland...
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Help me with my Bank of Scotland customer service issue

Ask any question you have about Bank of Scotland customer service. We will do our best to get you answers right away.
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